Review - Process

The review process is a straight forward exercise that should be used for all projects to ensure that future projects utilize lessons learned and that team members can reduce their workload by building on a knowledge foundation rather than starting from scratch each project.

Review project results and customer feedback.
  • Identify "best practices" - processes that worked really well and that should be incorporated in future projects.
  • Identify any other problems that arose during the project.
Brainstorm ideas for project process improvement.
  • Brainstorm ways to improve processes that did not work as well as expected.
  • Brainstorm ideas for improving project processes in general
Select, classify and store documentation and other deliverables for future reference.
  • Avoid "reinventing the wheel" for every project. Reuse as much of a project as possible.
  • Store reference materials, templates and other reusable items in a shared space.
  • Classify this information in ways that make it easy to find.
  • Identify project "communities of interest" and classify reference materials in relation to the communities of interest that would use them.
Tools
  • Shared file/document libraries
  • Collaborative project software - that includes capabilities to revise & reuse process "templates" and provides collaborative brainstorming and library features.